Zimbabwe is experiencing rapid growth in internet, and already has a large mobile user base. What does this mean for local organisations?
Opportunity.
Information can be disseminated across multiple channels efficiently and cost-effectively. Keeping you in touch with your customers, partners and suppliers - and minimising the latency across your supply chains. What will you need?
Integrated systems.
Organisations can't afford to duplicate or triplicate information. Not only is it costly to do so, but extremely error-prone. The alternative is ensuring that your systems are passing information between them as required, and that in all cases you've identified which system is the authoritative store of that information. How do you make this happen?
A multi-channel strategy.
Know what your business objectives are, define your strategy across channels to achieve those objectives, and a roadmap which identifies the specific activities, dependencies and a timeline.
Then get to work!
